Legal
Privacy Policy
Last updated: May 19, 2026
Private Document Assistance Platform
TrustaQ is a private document assistance platform. TrustaQ is not a government authority, embassy, ministry, or official government department.
Information We May Collect
We may collect information you choose to share with us, such as your name, phone number, email address, service requirement, location, message details, and documents or document details needed to understand your request.
How We Use Information
We use shared information to review your enquiry, explain possible document assistance steps, coordinate communication, process requested services, maintain internal records, and improve our customer support.
Document Handling
Documents and personal details should be shared only when needed for your request. We aim to handle information responsibly and limit access to people involved in assisting with your enquiry or service.
Third-Party Services
Some requests may require coordination with third-party service providers, couriers, translators, or relevant processing channels. We do not claim to control third-party systems, timelines, decisions, or requirements.
Contact
If you have questions about this Privacy Policy or your information, please contact TrustaQ through the contact page.
Need help with a document request?
Contact TrustaQ for clear guidance before starting.
Back To Contact